Airline Profile: Jet Airways

Jet Airways has ceased operations due to financial issues which made them hearby ground all of their aircraft. I will continue to keep this airline profile for historical purposes and to remember them.

The Facts:

Analysis:

Notes:

• Jet Airways is the second largest airline in India, after low-cost airline Indigo. Surprisingly, Air India is only the third largest airline in the country.
• Jet Airways used to operate flights to the US, although they recently limited stopped their service to Newark. In North America, they now only fly on their once daily flight from Toronto (YYZ) to Amsterdam, which continues to Mumbai.
• Additionally, Jet Airways flies to Paris, London, Manchester, and Amsterdam in Europe from either Bengaluru, Mumbai, and Delhi.
• Jet Airways’ main hub is at Mumbai’s Airport, in contrast to Air India’s central hub in Delhi.
• Jet Airways operates a long-haul fleet consisting of Airbus A330-200s, Airbus A330-300s, and Boeing 777-300ERs. They currently have 10 Boeing 787-9s on order, which they presumably will use to expand in Europe or Southeast Asia and possibly even North America. 
• Jet Airways partners with Delta Air Lines; many of Jet Airways’ routes are also bookable through Delta.

Travel Classes:

Economy:

Economy class is in a 2-2 configuration on all ATR Aircraft, a 3-3 configuration on all 737s, a 2-4-2 configuration on all Airbus A330s, and is in a 3-4-3 configuration on all 777s. All 777s, A330s, and select 737s feature personal on-demand entertainment. On 737s that don’t have personal on-demand entertainment, personal device entertainment that can stream to electronic devices is available. On most routes (even on a lot of the short-haul flights), passengers do receive free meals. All Boeing 777s feature power outlets in all travel classes, although the A330 doesn’t feature power outlets in economy class. Passengers traveling in economy class are allowed to check one 30kg (66lbs) pound bag for each flight. Please note that there is no extra legroom section of economy class. 

Class Premiere (Business):

Business class is featured on all Boeing 737s, A330s, and 777s. Business class features personal on-demand entertainment on all aircraft, except for some 737s which are equipped with personal device streaming entertainment. On all flights, passengers receive premium meals better than those in economy class. Although Jet Airways doesn’t operate their lounges, passengers do have access to chartered lounges operated by outside owners. Passengers are also allowed to check one 40kg (88lbs) or two 32kg (70lbs) bag depending on the route. Listed below are the different business class seats on each aircraft.

Recliner: On all Boeing 737s, Jet Airways features recliner seats in a 2-2 configuration. These seats have deep recline and are also equipped with leg rests. The seats are really standard for what most 737s have around the world. Aircraft with recliner seats (737s) are not used on routes for more than 5 hours, so on all long-haul flights, you will get a flat-bed on Jet Airways.

Staggered: On all of Jet Airways’ four Airbus A330-300s, business class features fully flat staggered seats in an alternating 1-2-1 and 2-2-1 configuration using the Thompson Vantage seat model. The configuration is pretty dense, and is no way industry leading, but is still a solid step and a half up from angle-flat seats. The seats are nearly identical to the seats found on Delta or American’s 767 business class, Swiss’ long-haul business class, or on Finnair’s Airbus A330s. Airbus A330-300s are only flown on their Bengaluru to Amsterdam route, the Chennai to Paris route, and on select days from Hong Kong to Delhi/Mumbai or from Singapore to Delhi. 

Herringbone: Jet Airways features herringbone seats in a fully flat 1-2-1 configuration or 1-1-1 configuration on all Airbus A330-200s and Boeing 777-300ERs in Premiere Class. A Herringbone configuration means that the seats face the aisle either from the window or the center of the cabin. That means that the seats face another seat in the aisle and have little to no privacy. While the seats do have direct aisle access, they are no longer industry leading as they used to be. I would probably put the seats on par to the ones found on the Airbus A330-300.

First

First Class is only featured on the Boeing 777-300ER. The cabin features eight suites in a 1-2-1 configuration with doors that can close fully. The seats can transfer into a fully flat bed. The seats are pretty standard for long-haul first class. Passengers receive bedding, including a mattress pad, blanket, and pillows. The ottoman by the entertainment screen can also transform into another (smaller) seat, in which two people can dine face-to-face in the same suite. Passengers also have access to chartered lounges at all airports in which first class is served. Additionally, passengers are allowed to check two or three (depending on the route) 32kg (70lbs) bags for each flight. Since first class is only available on the 777-300ER, one can book it on the following routes (all operated by the 777):

• Mumbai to Paris
• Mumbai to Amsterdam
• Amsterdam to Toronto (5th Freedom Route)
• Mumbai to Hong Kong (select days)
• Delhi to London
• Mumbai to London (3x Daily)
• Delhi to Hong Kong
• Delhi to Amsterdam

Have you ever flown on Jet Airways? Share about your experience below in the comments section!